Privacy Policy for Dhriti Dental Clinic

Effective date: 2024-12-26

At Dhriti Dental Clinic, located in Hyderabad, Telangana, we value the privacy and trust of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. Please read this policy carefully to understand our practices.

1.   Information We Collect

We may collect the following types of information:

1.1   Personal Identifiable Information (PII):

Name, email address, phone number, address, and other details provided during appointment booking or inquiry submissions.

1.2   Health Information:

Medical and dental records, health conditions, and treatment history shared for consultations or services.

1.3   Technical Information:

IP address, browser type, device information, and browsing behavior collected through cookies or analytics tools.

2. How We Use Your Information

The information we collect is used for:

• • Scheduling appointments and responding to inquiries.
• • Providing dental consultations and treatments.
• • Sending appointment reminders, promotional offers, or educational content (with your consent).
• • Improving website functionality and user experience.
• • Complying with legal or regulatory obligations.

3.   Consent Policy

By using our website and services, you agree to the collection and use of your information as described in this policy. Explicit consent will be obtained for sensitive health information or data processing activities as required under the SPDI Rules, 2011 and other applicable laws.

4.   Sharing Your Information

We do not sell or rent your personal information. However, we may share data:

• • With trusted third-party service providers for website maintenance, data storage, or treatment purposes (e.g., labs).
• • With legal authorities if required by law.
• • For teleconsultations or referrals, with your explicit consent.

5.   Telemedicine and Online Consultations

If you use our telemedicine services, your data will be collected, stored, and used as per the Telemedicine Practice Guidelines, 2020. We ensure secure transmission and confidentiality of online consultations.

6.   Cookies and Tracking Technologies

We use cookies to analyze traffic, enhance user experience, and improve website functionality. You can manage your cookie preferences via your browser settings.

7.   Data Security

We implement industry-standard security measures to protect your personal and health data. However, no method of online transmission is entirely secure, and we cannot guarantee absolute security.

8.   Your Rights

You have the right to:

• • Access the personal data we hold about you.
• • Request corrections or deletion of your data.
• • Withdraw consent for data processing (where applicable).
• • Opt out of promotional communications.

9.   Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these external websites.

10.   Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect information from children.

11.   Data Retention and Destruction

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Upon expiration, data is securely deleted or anonymized.

12.   Disclaimer

The content on this website is for informational purposes only and does not replace professional medical advice. Always consult a qualified dentist for any dental health concerns.

13.   Legal Compliance

This Privacy Policy complies with:

The Information Technology Act, 2000, and SPDI Rules, 2011.

Clinical Establishments Act, 2010 (if applicable).

If your website attracts international patients (e.g., NRIs), we also adhere to General Data Protection Regulation (GDPR) principles, including the right to erasure and data portability.

14.   Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in law or our practices. Any updates will be posted on this page with the updated effective date.

15.   Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

Email: dhritidentals@gmail.com

Phone: 833 100 32 32

Address: Dhriti Dental Clinic, Nallagandla, Hyderabad, Telangana, India